A leading biotechnology company had standardized on the LabWare LIMS system for both its R&D and QC laboratories worldwide. Multiple departments and laboratories had been successfully implemented during the course of this project. One of the last laboratory departments in line to be implemented was the Small Molecule Quality Control Department (SMACQC) which was operating in a manual, paper-based environment for sample management, data management, and report generation. Additionally, interactions including sample requests, data entry, and reporting with other departments that had already been automated with LabWare LIMS was also paper based (i.e. Stability). The internal LIMS team, being both responsible for new implementations and on-going support, was over extended and needed expert assistance with the LabWare LIMS implementation for this lab.
CSols, Inc., a LabWare partner, was engaged to supplement the customer’s internal LIMS team based on our LabWare LIMS expertise as well as our knowledge and experience with LIMS planning, design, implementation, and testing in the biotechnology industry. Moreover, since this new department was being implemented into a validated instance of LabWare LIMS, an incremental validation would be required. Therefore, CSols was also engaged to provide support for the validation effort by the customer who sought to leverage our regulatory, laboratory processes, and product expertise.