Expertise overview

SampleManager LIMS™ Knowledge You Can Trust

Your lab deserves a partner with decades of hands-on experience in implementing, upgrading, integrating, and validating Thermo Scientific™ SampleManager LIMS for the chemical, oil & gas, food & beverage, mining, and pharmaceutical industries. With CSols, you work directly with senior consultants who combine deep industry acumen with verified SampleManager mastery across versions 10 through 21. We bring seasoned, day-one technical precision to every project stage—ensuring your deployment delivers rapid ROI, complete compliance, and the optimized lab workflows you expect.

Let Us Help You Optimize SampleManager LIMS™

Access the exact support necessary to achieve your informatics goals and deliver value, whether that’s targeted technical expertise or comprehensive project leadership. Ensuring your users actually engage with the LIMS is often the last stumbling block—we’ll help with that too.

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THE VALUE

How CSols Can Improve Your SampleManager Project

SampleManager LIMS is a premier solution for both GxP and high-throughput industrial laboratories, known for its robust workflow management and data handling. Successfully deploying or upgrading SampleManager requires an intimate understanding of complex lab operations, data structures, and system interfaces. CSols consultants possess both the technical mastery and real-world lab background required to align the software with your business goals.

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Right First Time

Take advantage of proven, structured implementation and upgrade methodologies that fit your laboratory’s unique operational demands, preventing project delays and budget overruns.

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Risk Reduction

De-risk version transitions (such as navigating support sunsets), preserve data integrity during complex migrations, and ensure full GxP and ISO compliance.

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Investment Maximization

Automate instrument interfaces, streamline workflow configurations, and use advanced reporting tools to enhance daily laboratory productivity.

Deep SampleManager Proficiency

SampleManager is an efficient, connected, and compliant system that streamlines your lab operations. Our consultants are based across the U.S. and Canada, for dedicated support when you need it.

Comprehensive Service Offerings

Our SampleManager LIMS consultants perform a wide range of services, including:

Upgrade Assessment & Execution (v10/v11/v12 to v21+)
Upfront Strategic Planning & LIMS Selection
Business Analysis & Requirement Definition
Login & Extended Lifecycle Workflow Configuration
Instrument & Equipment Integration
SOPs
Post Implementation Training
Data Visualization
Data Standa

Project Leadership & Change Management
Enterprise System Interfacing (SAP QM, ERP)
Data Migration & Legacy System Decommissioning
Report Designer, Dashboard & Data Visualization Development
Computer System Validation (CSV / CSA) & GxP Compliance
User Training & Post-Go-Live Support

White Paper

6 Tips for a Successful SampleManager Implementation

HIGHLIGHTS

Impact In Action

Helping teams do more—with the right solutions.

Global Chemical Company

A Data Strategy Engagement for a Global Chemical Company

Biotechnology Company

Implementation of STARLIMS v21 with the Real World View Module for a Biotechnology Company

Chemical Company

SampleManager™ LIMS v21 Implementation for a Multinational Chemical Company

Gas/Renewable Resources

BUSINESS SECTOR:

SampleManager

Migration of SampleManager LIMS v10.5 to v12.3 for a Mining Company

Challenge:

A Canadian mining company was operating on SampleManager LIMS version 10.5, which had become unsupported by Thermo Scientific™. This lack of support posed significant risks, as any system issues could not be addressed by the vendor. Additionally, the company had many custom functionalities and forms that needed to be preserved during the upgrade.

Solution:

CSols was engaged to upgrade the LIMS to a newer version. A CSols consultant, serving as both Business Analyst and Developer, managed the migration of static data, modified system structures to accommodate custom fields, and updated both Windows-based and VGL-based forms to replicate existing functionalities. This comprehensive approach ensured a seamless transition to the supported platform.

Supported a smooth transition to the latest version while minimizing downtime.

Chemical/Petrochemical

BUSINESS SECTOR:

SampleManager

SampleManager™ LIMS Data Migration and Upgrade for a Global Chemical Company’s Canadian Operations

Challenge:

Solution:

Life Sciences

BUSINESS SECTOR:

SampleManager

SampleManager™ LIMS v21 Upgrade for a Pharmaceutical CDMO

Challenge:

A CDMO upgrading their off-support SampleManager LIMS faced significant delays and rework when their initial vendor's expertise diminished mid-project, particularly in validation, leading to a stalled multi-year upgrade with numerous deviations. Their internal resources were also overstretched, hindering progress.

Solution:

CSols stepped in to provide crucial project management, business analysis, and validation expertise, effectively delegating tasks, managing requirements and risks and executing the validation process. This intervention salvaged the upgrade, providing the client with the necessary resources to finally achieve a functional SampleManager version 21 and a fully populated validation document control system.

Chemical/Petrochemical

BUSINESS SECTOR:

SampleManager

SampleManager Implementation at a Canadian Oil Sands Company

Challenge:

A Canadian oil and gas producer needed to standardize four lab sites on a new LIMS after their previous system went unsupported, but faced significant hurdles including widespread user resistance to change and a major cybersecurity incident.

Solution:

The client received extensive organizational change management, on-the-fly technical support, and dedicated resources to overcome resistance and ensure a successful multi-site rollout.

CSols Canada partnered with Thermo Scientific to implement SampleManager LIMS v21.1 at four sites for a long-time oil and gas client, overcoming significant organizational and technical challenges to help standardize their systems and improve data security

Chemical/Petrochemical

BUSINESS SECTOR:

SampleManager

Business Analysis for a SampleManager LIMS™ 11.2 Implementation

Challenge:

The challenge was to integrate two sites into the SampleManager LIMS 11.2 system—one acquired from another company and another operating in French-Canada—while ensuring seamless adoption. Each site had unique processes, requiring careful configuration, customization, instrument interfacing, and SAP integration. The project faced language barriers, an aggressive timeline, and the complexity of deploying one stand-alone system and another integrated into the existing LIMS.

Solution:

CSols played a key role in phase 2 by gathering requirements, creating detailed URS and FRS documents, and assisting with project planning. The team traveled to both sites to improve communication, support user acceptance testing, and build strong relationships. CSols also helped translate training materials into French, ensuring smooth adoption.

Chemical/Petrochemical

BUSINESS SECTOR:

SampleManager

SampleManager LIMS v21 Implementation for a Multinational Chemical Company

Challenge:

The multinational chemical company's specialty adhesives unit needed to streamline the R&D sample analysis process and centralize reports. Challenges included managing time-consuming manual requests, paper-based workflows, lack of lab metrics, and scattered reports.

Solution:

CSols delivered a functional and flexible SampleManager LIMS instance that minimized custom code, enabling easy site expansion and automated results capture. The team created user-friendly dashboards and guided the client through requirements gathering and workflow mapping. The implementation streamlined request submission, report delivery, and centralized report storage, all within budget and on schedule.

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The Sunset Clock: Navigating the SampleManager v12* Support Cliff

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ALL ANSWERS IN ONE PLACE

Frequently Asked Questions

Explore our FAQs to get the answers you need, or visit our Knowledge Bank for more detailed information.

Which versions of SampleManager LIMS does CSols support?

Our consultants have extensive hands-on experience across multiple legacy and modern SampleManager versions—including v10, v11, v12, and v21+. Whether you need to navigate support sunsets, upgrade from legacy software, or execute complex cross-version data migrations, CSols provides full-lifecycle support.

Planning an enterprise-wide rollout? Access our on-demand resource: LabWare LIMS Can Do THAT?

What industries do CSols SampleManager consultants specialize in?

We bring domain knowledge and regulatory understanding across a wide range of industries, including chemicals, oil & gas/energy, mining, food & beverage, and pharmaceuticals. Our solutions are tailored to meet strict regulatory and operational demands, including GxP, ISO, and high-throughput production requirements.

Ready to de-risk your next software version transition? Schedule a technical scoping session with a LabWare Consultant.

How does CSols help integrate SampleManager with our existing lab instruments and enterprise systems?

CSols automates instrument data capture and interfaces SampleManager directly with enterprise systems such as ERP (including SAP QM) and DCS/CDS platforms. Automating these interfaces eliminates manual data entry errors, accelerates sample turnaround times, and provides real-time cross-site operational visibility.

Optimize your validation timeline. Access our whitepaper, Computer System Validation Documents Required and Their Authors.

WHY US?

Why Choose CSols for Your SampleManager Project?

200+

Successful SampleManager projects

Choosing the right LIMS solution and service provider is crucial for laboratory success. We have decades of unparalleled expertise ewith Thermo Scientific™ SampleManager LIMS. You benefit from a working relationship that drives efficiency, ensures compliance, and maximizes your laboratory's potential.

Working with SampleManager LIMS and CSols, you gain a partnership that is committed to your long-term success. Our team delivers tailored solutions that optimize lab throughput, guarantee data integrity, and ensure smooth, on-time project execution. Your project will be undertaken with our best practices for delivering a flawless SampleManager project, from initial scoping through post-implementation support.

Choose CSols and SampleManager to empower your laboratory for the future. Contact us today to learn how our expertise can benefit you.

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