Concierge Program
Partnering with you to provide tailored solutions for your dynamic lab informatics landscape.
Did you ever wish for an immediate solution to a laboratory informatics issue, but corporate red tape would take forever to get approval, if at all? Especially when it’s a small project that could really help keep things moving forward. We know this can be frustrating, so we developed our Concierge Program.
What Is It?
Think of CSols as the on-call informatics multitool for your IT team. You’ll benefit from our thought leadership, strategic problem solving, and shared commitment to your success.
Get help with:
- Brainstorming new solutions for problems you didn’t know you had
- Interfacing an instrument or two with your LIMS, platform, or other informatics system
- Validating parts of your system
- Implementing a new area of functionality
These services and more can add value to your team without the hassle of putting together an RFP when you take advantage of the Concierge Program.
We act as your advocate in all stages of laboratory informatics planning, implementation, and validation. All work is performed to our high standards, which meet or exceed the standards of our clients 99% of the time.
How Does It Work?
- Flexible Access to Expertise
Enjoy on-demand access to our consultants’ expertise whenever you need it, tailored to fit your schedule. With a contract starting at just 40 hours a month, expert support is only a phone call away. - Customized Service Options
Our service contracts allow you to allocate hours based on your specific needs. Whether you require 16 hours of project management and 24 hours of development support or want to switch between a business analyst and a validation consultant month-to-month, we’ve got you covered. - Carry Over Unused Hours
Contract flexibility lets you plan effectively, with the ability to carry over unused hours to the next month. This ensures you can manage larger projects as needed, without losing any value. - Your Time, Your Terms
Our approach ensures that your resources are entirely dedicated to your projects, giving you the freedom to focus on what matters most to your business.
Reach out today to see what dedicated hours from the CSols expert consultants could do for you.
