CSols’s roots are in instrument integration—we have decades of experience integrating multiple chromatography systems with multiple CDS products and implementing and integrating independent enterprise systems like Agilent OpenLab and Waters Empower.
Our seasoned laboratory informatics consultants each have an average of fifteen years of experience. Their knowledge includes a blend of LIMS, ELN, CDS, analytical, IT, and regulatory expertise that uniquely positions CSols to successfully implement, enhance, extend, integrate, or upgrade your CDS solution on time, within budget, and while meeting your user and business requirements.
Clients with limited internal resources often engage CSols experts for a complete CDS implementation, which typically includes CSols resources for project management, business analysis, process improvement, instrument and application interfaces, configuration and customization development and testing, user acceptance scripts, and user acceptance testing, as well as training and go-live support. We can also tailor a services solution to fit your exact needs.
Our project management services cover every aspect of your CDS project, including managing CSols, client, vendor, and third-party resources using our proven project management methodology. The challenges of the laboratory and the complexity of a CDS demand an expert with an understanding of the lab, business, and application processes involved. CSols experts have the skills and experience to complete your project despite these challenges.
CSols understands how to set up and configure a CDS to make day-to-day operations simple for end users and administrators. We actively engage stakeholders to gather requirements and manage change for your CDS upgrade or new system implementation.
We also leverage decades of experience to ensure that the configuration of your CDS is efficient, scalable, and supportable for the life of the system. CSols CDS configurations bring increased effectiveness, productivity, and data integrity and consistently exceed customer expectations with minimal operational changes and disruption.
Many clients find that leveraging CSols’s experience, knowledge, and expertise costs less and takes less time than rearranging internal resources for a CDS enhancement project. Our senior-level consultants have years of experience as CDS administrators, business analysts, and developers and can ensure that your CDS enhancements or extensions are efficient, scalable, and supportable. Some examples of our CDS enhancement services include:
CSols’s unparalleled experience in integrating CDS with LIMS and ELN can reduce risk, costs and development time and increase efficiency, effectiveness, and productivity. Our experts use a variety of tools for application integrations, including APIs, a variety of middleware, web services, and even custom interfaces. Clients who have used our integration services report a smoother, less error-prone process when integration is complete.
If you have a complex CDS running multiple instruments and interfaced with multiple enterprise systems in a regulated environment, a full version upgrade of your CDS can be a daunting task. CSols experts have completed dozens of CDS version upgrades ranging from single workstation updates in unregulated R&D labs to multi-national, multi-site, new version roll-outs in highly regulated pharmaceutical labs. Our expertise and experience can help make your CDS upgrade a success.
CDS vendors rarely include comprehensive, client-specific training in their services packages. CSols’s training experts have a long, successful track record preparing customized, role-based CDS training materials and classes. Our CDS expertise coupled with our industry and laboratory knowledge means we deliver CDS training materials and classes that reduce training costs and increase user adoption.
Even if CDS implementation, testing, and documentation are all successful, we know to expect the unexpected when rolling a new system out to users. Many CSols clients opt to have experts remain on-site during go-live and in the subsequent weeks, but we also provide remote support services. On- or off-site, CSols has the expertise to support your team by answering questions, performing follow up training, and troubleshooting during go-live and roll-out to end users.