For close to 20 years, CSols has been implementing, enhancing, and upgrading the Thermo Scientific™ SampleManager LIMS™. Our informatics consultants are not only excellent at LIMS configuration, programming, and project management, but also many of them have worked for years in laboratories and know-how labs truly work. With more than 130 person-years of combined laboratory informatics experience across GMP and non-GMP markets, we have the depth of knowledge and experience to leverage out-of-the-box (OOTB) functionality, minimize customization, and maximize end-user adoption.
Our partnership with Thermo Scientific is built on mutual respect and a history of shared, successful projects. We have access to SampleManager downloads, documentation, support issues, knowledgebase, user conferences, and user forums. Our access to these resources enables us to provide the best possible technical solutions for your laboratory informatics needs. We know who to contact at Thermo Scientific about SampleManager product issues and we are kept informed about new features and product changes. Likewise, Thermo Scientific knows that they can call on CSols to support their customers, correctly, on budget, and on time.
If your existing SampleManager instance is due for an upgrade, we can help you decide which additional functionalities would bring you the most efficiency improvement and increased value. Our consultants are skilled at data migration and instrument integration, so you can be sure that no improvement will be overlooked. If you need custom training on making the best use of your new upgraded capabilities, we are happy to provide just the right amount.
An end-to-end SampleManager implementation requires a great deal of experience, knowledge and expertise, resources, and organization to execute successfully. Beginning with requirements gathering, through configuration, deployment, testing, and ongoing support, your implementation is our first priority.
The roles needed to fill a SampleManager project team are vast and the SampleManager team at CSols can cover the Project Leader or Manager, Business Analyst, Developer, Trainer, Validation Lead, or Hyper-care Support. The joint expertise from our seasoned team of consultants ensures all aspects of your project are covered—a huge benefit to using a crew with countless implementations under their belts. We are a reliable, trusted resource for all-sized projects, whether it be for a single site or a global, multi-site organization.
SampleManager LIMS has grown to offer so much functionality that we often find clients are unaware of the full value they could be getting from their LIMS. From the built-in modules to dashboards and reporting and workflows, to the Mobile App and Web Portal – there are many features in newer versions our clients could be leveraging from SampleManager, but are not, yet.
Configuring the functionality in SampleManager is an easy way to increase the value of your SampleManager LIMS because your users will be able to get more done, in less time, and your system will be easy to support and upgrade. Here are some of the areas where we work.
To maximize your investment in SampleManager LIMS, CSols can connect your laboratory’s instruments using Thermo Integration Manager or LES modules. We can integrate your LIMS to your MES and help you configure SampleManager’s built in interfaces to the Chromeleon Chromatography Data System and Data Manager modules for SDMS functionality. We have connected SampleManager LIMS to many versions of SAP over the years, including the current versions of SAP S/4HANA, using the SM-IDI module.
A core foundation for all CSols services is Customer Satisfaction. Our consultants are known for the talent and personal touch they bring to every engagement. Each delivery team member works closely with our clients to help them recognize the value they can extract from their SampleManager LIMS solution. Our consultants are skilled, accessible and reliable. Our clients know they can trust us to be transparent and foster a productive working environment.
We demonstrate our value to our clients in a number of ways:
Some of our SampleManager clients have had a relationship with us for nearly 20 years, and our growing list of repeat clients is a testament to the quality and reliability of our consultants. The best compliment we get is when clients call us back for more work.
Learn how other clients received help with their SampleManager LIMS project by reading our case studies:
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